As a Six Sigma Black Belt, you will have to deal with teams. You will have a project team doing the project with you and you being the lead of that improvement project team. To perform that function of a team leader, you need to understand how teams work? What makes teams successful? How to motivate team members towards the common goal to help you in performing that role?
Let’s learn about the team in this section. Here are four common team types – which are: Functional, Cross Functional, Virtual, and Self-directed.
The functional team is something which is related to a function. For example, you have design function, purchasing function, etc. People from these group when they work together form a functional team.
On the other hand, Cross Functional Team is a team where people from different functions work towards a common goal. The members of this team could be as subject matter experts from different functions, say, for example, one person from maintenance, one person from design, one person from purchasing, one person from sales. Together they make a cross-functional team. This team is used when you’re working on it improvement project which spans over a number of functions.
Virtual Team is a team which is not sitting together, which do not have a face-to-face interaction. Here we have people who were sitting in different time zones. These are people from different cultures , different language and they are working towards a common goal using the help of technology.
The next type of team is the Self-directed team. The self-directed team comes together of their own. These are not formally assigned to a particular project. The members of the self-directed team come together on their own with the minimum input from management. For example, they see a problem; they come together to form an informal team and work together towards that goal.
In addition to these four team types, there could be many other types of teams, for example, a quality circle is also a kind of team where 5-6 people work towards a common goal of improvement.